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新着求人 マーケティング  (MKT-28)
募集職種 外資系製薬企業の Meeting Management Manager (Event)
勤務地 東京
会社概要 非公開
求人要件 Pharmaceutical Meetings Management is one of the fastest growing capabilities. The Meetings Management Lead proactively ensures that the needs of the businesses are met through strong, engaged collaboration with Commercial, R&D and Medical colleagues. Close alignment to the key stakeholders is crucial for the Meetings Management Lead to provide a valuable service.
Efficient meetings management and strong HCP process governance by Meetings Management Team will enable incremental business performance through empowerment of the team to simplify processes, technologies and develop local innovative solutions that will enhance the overall customer experience (both internal and external) at ** meetings and events. By demonstrating a strong value proposition to the business stakeholders, Business Services will be able to deliver a well-sustained operational service level without compromising efficiency.
(Position Description)
• The Meetings Management Lead will drive strategic meetings management for continuous improvement through HCP process standardization, process simplification, and automation to elevate the customer experience. Although this is not a people-manager position, the Meetings Management Lead will supervise a sizable team of an external supplier dedicated to ** account.
(Position Requirements)
• Experienced in process development and change management to enable continuous improvements to enhance service level by engaging appropriate stakeholders.
• Familiar with pharmaceutical industry’s compliance and regulations. Ability to develop and lead the Meetings Management operation ensuring compliance and governance.
• Ability to effectively communicate with all stakeholders and provide high quality customer service. Can discuss issues as well as facts in a logical and compelling manner. Can persuade and influence others. Also able to communicate the necessity for internal control standards and compliance to procedures related to Meetings Management and HCP processes.
• Experienced in using good judgment in setting and revising priorities; is realistic in making commitments based on priorities. Takes responsibility for results and is personally committed to achieving the objectives of the business.
• Ability to work as a valued team contributor, understands the overall team goals and works beyond his/her defined role within the team to ensure the entire team's success. Builds and actively seeks to develop relationships with other departments, functions and key business unit leaders.
• Ability to manage the external supplier to provide expected support and reliable operation for stakeholders.
• Experienced in working in a matrix organization, including global counterparts.
• Ability to proactively engage in external networks to seek for best practices within or outside of pharmaceutical industry, and continuously introduce innovative solutions and processes for **
(Knowledge and Experience)
• Experience working in meetings management operation.
• Understanding of pharmaceutical industry’s compliance and regulation preferable.
• Demonstrated ability to analyze and interpret complex problems/data gathered from a variety of sources. Must have strong interpersonal, communication, logical thinking and project management skills with the ability to influence others in a team environment.
• Demonstrated ability to present and articulate new opportunities to senior management and seek their endorsement.
• Demonstrated project management experience including developing a project plan and managing a project through to completion.
• Experience developing key relationships and customer orientation. Understanding of the functioning of and operating within a matrix organization.
• Ability to prepare various methodologies for measuring the value of Meetings Management Team, both quantitatively and qualitatively.
• Be highly motivated, results focused and act with a high sense of urgency. Be process oriented and possess numeric aptitude, with strong analytical skills and creative problem solving capabilities;
Education Requirement:
• Bachelor’s Degree
• Languages: fluency in English preferred
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