Associate, Global Medical Information, MA (メディカルインフォメーションセンター二次対応メディカルオペレーター)

募集要項

仕事内容

Oversight and strategic lead for Medical Information function for the assigned therapeutic area. This includes:
•Develop and oversee the strategy or operations of Medical Information function for assigned TA(s) through consolidation of input from appropriate stakeholders with identification of key clinical issues, gaps, and/or process improvements.
•Identify new and innovative solutions to fill the gaps related to Medical Information function, and manage, develop, review, and maintain specific ongoing or new projects or operations regarding Medical Information as assigned.
•Manage, develop, review, and maintain Medical Information projects or operations as assigned. This may include collaborating with product partners and other internal and external stakeholders.
•Contribute to Japan Core Medical Team (J-CMT) as Medical Information representative.
•Contribute to the development and implementation of J-CMP for assigned project(s)
•Bring expertise related to the function to Medical Information group.
•Manage the role allocation and work load in assigned TA(s)
•Document in Global Medical Information Database (GMID) and respond to unsolicited requests from HCPs and patients with appropriate data
•Interpret Medical Information data to generate insights and gap analyses
•Conduct product and process training for contact center vendor staff and other departments as requested
•Monitor Medical Information key performance indicators
•Review standard/custom response documents for medical accuracy and veracity, as assigned
•Collaborate with groups outside MA, Japan (Medical Information global, Patient Centricity, Patient Advocacy, Legal, Commercial, E&C, etc.) as appropriate
•Responsible for active participation on Japan Core Medical Team as assigned
•Verify Medical Information Request Web Forms from the Medical Representatives are unsolicited per applicable country requirements
•Report potential adverse events and potential product complaints per policy and established processes
•Ensures effective communication between internal and external groups regarding Medical Information.
•Works proactively and in collaboration with stakeholders to identify and manage constraints and risks, facilitating resolution
•Ensure compliance and transparency within processes and procedures of Medical Information in alignment with Legal / Regulatory /Compliance
•Develop and maintain compliance relevant to regional legislation, regulations and internal policies.
•Remain current on regional and local regulations.
•Develop and maintain regional quality documents required for local needs, aligning with global quality documents.
•Oversee the outsourced vendor related to the preparation and/or review of promotional/non-promotional material.

Quantitative Dimensions:
•Oversee across multiple products in assigned TA(s)
•Identification of gaps in policy/procedural areas of Medical Information
•Interacts with and influences internal and external stakeholders effectively regarding system and quality document issues
•Direct impacts compliance with: regulatory/safety/legal requirements of the regional regulatory agencies, regional and international pharmaceutical codes, and internal policies
•Fulfillment of escalated unsolicited medical information inquiries, quality monitoring of these activities as assigned
•Handling multiple projects with a high level of efficiency
•Collaboration with global groups, vendors and other colleagues as appropriate for project.

Organizational Context:
•Reports to the Team Lead, Medical Information Escalation-Japan, Global Medical Information.
•Works in a matrix environment; collaboration with leadership and product teams, collaboration with stakeholders at varying levels including, but not limited to Medical Affairs, Commercial, Legal, Compliance, Regulatory and Pharmacovigilance.
•Provides leadership for new and ongoing initiatives across Medical Communications.

応募条件

【必須事項】

•Bachelor’s degree or higher in the field of life science
•At least 3 years clinical practice experience and/or pharmaceutical industry experience
•In depth medical/scientific knowledge of assigned products and TA.
•In depth knowledge of statistics, medical/scientific terminology and medical writing.
•Ability to review/understand complex scientific and medical data from clinical and non-clinical trials and summarize content in both written and verbal forms is needed
•Has excellent understanding of legal/regulatory/compliance requirements and guidelines with respect to Medical Information/ Medical Affairs in the pharmaceutical industry
•Advanced knowledge of the advantages and disadvantages of available medical references and online literature searching
•Excellent oral and written communication skills, presentation skills and basic negotiation skills
•Ability to be logical and strategic thinking
•Basic proficiency in English (written/oral/presentation)

【歓迎経験】

•Experience working on global team or in a global environment
•Advanced proficiency in English (written/oral/presentation)
•Healthcare professional (e.g. pharmacist, nurse) with a Bachelor’s degree or higher.

【免許・資格】

【勤務開始日】

応相談

学歴

大学卒以上

雇用形態

正社員

試用期間

試用期間原則なし

勤務地

転勤の有無

転勤なし

受動喫煙防止措置

屋内禁煙

勤務時間

フレックスタイム制
フルフレックス（コアタイムなし）
8:45～17:45（月～木）、8:45～16:00（金）、企画業務型 裁量労働制
裁量労働制の場合、所定労働時間を働いたものとみなす

勤務開始日

応相談

休日休暇

完全週休2日制
年間有給休暇：　
法定休暇：年次有給休暇、産前産後休暇、介護休暇
特別休暇：夏季休暇、年末年始休暇
その他休暇：祝日、5月1日　育児休業制度

年収・給与

年収　　600万円～　経験により応相談

諸手当

裁量労働手当、住宅手当、通勤手当　等

昇給

あり

賞与

あり

採用人数

若干名

待遇・福利厚生

通勤手当：有
寮・社宅：有
住宅手当：有

各種制度

雇用保険：有
労災保険：有
厚生年金：有

選考プロセス

１）書類選考
２）一次面接
３）最終面接