大手外資製薬メーカーにてLocal Case Intake Team Manager

募集要項

仕事内容

Maintain in-depth knowledge of the local health authority regulations and update local teams with any new changes in legislation/guidance for discussion and escalation to relevant stakeholders in Global Patient Safety as required.
Ensure that local procedural documents/ standard operating procedures are followed for reporting/processing/ translation of AEs and are up to date & available for any patient safety audit and inspection.
Support where necessary local maintenance activities relating to the Pharmacovigilance System Master File (PSMF)
Maintain oversight of all patient safety-related processes for Japan regulatory reporting
Maintain current knowledge of the marketed status of products in the local country and reference documents (such as Product Information/Datasheet)
Supports a complete and prompt response to all patient safety inquiries from local regulators related to patient safety functions based on company agreed KPIs and SLAs.

Participate in audits and inspections, ensuring the local case intake process is audit-ready
Facilitate the necessary quality, including correctness and completeness, of PV data submitted to the local regulatory authority
Support local safety management agreements to meet local regulatory safety reporting requirements

Ensure timely submission of ICSR, follow-up cases, and other safety documents to local health authorities
Ensure corrective and preventative actions are taken in the event of local non-compliance or breach of agreed SLAs.

Supports review of medical and scientific literature to identify possible adverse events, as needed, in accordance with local controlled substance safety requirements.

Establish strong relationships and effective cross-function collaboration with regulatory, marketing, medical, and other internal and external stakeholders’ functions to deliver patient safety requirements for business and regulatory needs

Ensure that the local case intake team completes all required patient safety training, Global and local PS systems (e.g. Argus) and adheres to internal processes and external regulations.
Act as a mentor to support newly appointed Case Intake Advisors
Ensure an after-hours process is in place and maintained, to ensure a customer can report an AE and respond to regulatory authority questions
Oversee filing and archiving practices of patient safety documents
Manage patient safety compliance data for the case intake team is up-to-date (e.g. monthly)

Ensure appropriate Local Case Intake Advisor cover is in place so that all activities continue to be performed within the required timeframes when out of the office, on holiday, unexpected leave etc
Support patient safety projects at local & global levels

Leading the reporting and investigation of any quality incidents related to processes within the local case intake team
Performs other related duties as assigned or requested per business needs
Training and mentoring of staff on safety information pertaining to Intake, Literature reports and regulatory reporting processes

Review and/or creation of metrics to measure intake and reporting compliance to regulatory agencies, Alliance Partners, internal destinations
Ensure delivery of services meets or exceeds Service Level Agreements through focused metrics management of process performance

Generate reports, use Management Information System, and/or provide updates on service delivery, employee engagement, process improvements, etc. for timely reporting and enable decision making

応募条件

【必須事項】

Degree Qualified – Pharmacy/Medical/Science

【歓迎経験】

【免許・資格】

【勤務開始日】

応相談

学歴

大学卒以上

雇用形態

正社員

試用期間

3ヶ月

勤務地

転勤の有無

転勤なし

受動喫煙防止措置

敷地内禁煙（喫煙場所なし）

勤務時間

フレックスタイム制
フルフレックス（コアタイムなし）
標準勤務時間帯: 9:00～17:15 （所定労働時間：7時間15分）

勤務開始日

応相談

休日休暇

年間休日数：123
土日祝
年間有給休暇：入社半年経過時点12日（入社月に応じて4日～最高20日）　 ～ 20日
法定休暇：年次有給休暇、産前産後休暇
その他休暇：リフレッシュ休暇、頭痛休暇他

年収・給与

年収　　600万円～1300万円　経験により応相談

諸手当

通勤手当、単身赴任手当、休日手当ほか

昇給

年１回

賞与

有

採用人数

若干名

待遇・福利厚生

通勤手当：有
確定拠出年金、財形貯蓄制度・持株会制度・慶弔見舞金・健康診断・福利厚生倶楽部ほか

各種制度

健康保険：有
雇用保険：有
労災保険：有
厚生年金：有
退職金制度：有

選考プロセス

１）書類選考
２）適性検査
３）一次面接
４）最終面接